Terms and conditions

Last updated: July 2026

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1. Introduction

Welcome to the official Medalounger website, operated by Medal NV.

These Terms & Conditions govern your access to and use of this website, including all pages, services, downloadable content, digital catalogues, the B2B Portal and any related online services made available through www.medalounger.com and its associated country domains.

By accessing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please discontinue the use of this website immediately.

These Terms & Conditions apply exclusively to the use of this website. Commercial transactions, quotations, order confirmations, deliveries and invoices are governed by our General Terms & Conditions of Sale, which remain applicable to all business transactions.

These Terms should be read together with our Privacy Policy and Cookie Policy, which explain how we collect, process and protect personal data and how cookies are used on this website.

2. Company Information

This website is owned and operated by:

Medal NV

Puursesteenweg 399

B-2880 Bornem

Belgium

Telephone: +32 (0)3 740 00 90

E-mail: info@medalounger.com

Website: www.medalounger.com

VAT Number: BE0427.833.148

Throughout these Terms & Conditions, the references “Medalounger”, “Medal”, “we”, “our” and “us” refer to Medal NV.

3. Purpose of the Website

The Medalounger website has been developed to present our furniture collections, brands, products and services to furniture retailers, distributors, architects, interior designers, commercial partners and other industry professionals worldwide.

The website also provides general product information for consumers seeking inspiration or wishing to locate an authorised Medalounger dealer.

All information published on this website is provided for informational purposes only and shall not be interpreted as a legally binding offer, quotation or contractual commitment.

Although Medal NV makes every reasonable effort to ensure that the information presented is accurate and up to date, specifications, product assortments, finishes, dimensions, availability and other information may change without prior notice.

Product availability may differ depending on the country, distributor, dealer or market in which the products are offered.

4. Acceptance of these Terms

By accessing, browsing or using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

Users agree to use this website solely for lawful purposes and in a manner that does not infringe upon the rights of Medal NV or any third party.

Users shall not:

use the website for unlawful, fraudulent or misleading purposes;
interfere with the security, functionality or availability of the website;
attempt to gain unauthorised access to any restricted section of the website or the B2B Portal;
introduce viruses, malware or other harmful software;
copy, scrape or reproduce website content by automated means without prior written permission.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain valid and enforceable.

5. Website Use

Users may access and use this website solely for personal, informational or legitimate business purposes related to Medalounger and its products. The website may not be used in any manner that could damage, disable, overload or impair the operation of the website or interfere with any other user’s experience.

Users may not:

modify or reproduce any part of the website;
use any content for commercial purposes without prior written consent;
reverse engineer, decompile or attempt to access the underlying source code of any part of the website;
use automated tools, bots or data extraction techniques to collect information from the website without authorisation.

Medal NV reserves the right to restrict, suspend or terminate access to the website or specific services without prior notice if misuse, unauthorised access or violations of these Terms are detected.

6. Intellectual Property Rights

All intellectual property rights relating to this website and its contents are owned by, licensed to, or otherwise lawfully used by Medal NV.

This includes, but is not limited to:

trademarks, trade names and logos;
product names and collection names;
photographs and lifestyle images;
product renders and visualisations;
catalogues, brochures and downloadable documents;
texts, graphics, icons and layouts;
videos, animations and multimedia content;
software, website design and underlying source code.

Nothing contained on this website shall be construed as granting any licence or right to use any intellectual property without the prior written consent of Medal NV. Except where expressly permitted, users may not copy, reproduce, distribute, publish, modify, translate, transmit or commercially exploit any content from this website without prior written authorisation. Unauthorised use of any material may constitute an infringement of intellectual property rights and may result in legal action.

7. Product Information & Availability

Medal NV strives to ensure that all information published on this website is accurate, complete and up to date. Nevertheless, all product information is provided for general informational purposes only and may be subject to change without prior notice.

In particular:

product specifications may be modified as part of ongoing product development;
dimensions and weights may vary within accepted manufacturing tolerances;
colours and finishes displayed on screen may differ from the actual product due to photography, lighting conditions and individual screen settings;
fabrics, leathers, finishes and accessories may differ by market or collection;
product availability may vary depending on the country, distributor or authorised dealer.

The publication of a product on this website does not guarantee its availability in every country or market. Medal NV reserves the right to modify, discontinue or replace products, collections, materials, finishes or technical specifications at any time without prior notice.

8. Downloads & Marketing Material

This website may provide access to brochures, catalogues, technical sheets, images, logos and other downloadable marketing materials. Unless expressly stated otherwise, these materials are made available solely for informational purposes and for use by authorised Medalounger dealers, distributors and business partners. Downloaded materials may not be altered, reproduced, redistributed or used in any misleading manner without the prior written consent of Medal NV. All downloadable content remains the intellectual property of Medal NV.

9. B2B Portal

Certain sections of this website are reserved exclusively for authorised Medalounger dealers, distributors and approved business partners. Access to the B2B Portal is granted solely by Medal NV and remains subject to approval. Users are responsible for maintaining the confidentiality of their login credentials and shall ensure that these credentials are not shared with unauthorised third parties. Users must immediately notify Medal NV of any suspected unauthorised access, misuse or security breach relating to their account. Medal NV reserves the right, at its sole discretion and without prior notice, to suspend, restrict or permanently revoke access to the B2B Portal where misuse, unauthorised access, inactivity or violations of these Terms & Conditions are identified.

10. Newsletter & Marketing Communications

Visitors may voluntarily subscribe to receive newsletters, product announcements, company news, invitations and other marketing communications from Medal NV. Subscriptions are processed in accordance with applicable data protection legislation and our Privacy Policy. Recipients may withdraw their consent and unsubscribe at any time by using the unsubscribe link included in each communication or by contacting Medal NV directly. Medal NV reserves the right to modify, suspend or discontinue its newsletter service without prior notice. Subscription to the newsletter does not create any contractual relationship between the subscriber and Medal NV.

11. External Links

This website may contain links to third-party websites, applications or online services for the convenience of its users. These external websites are not owned, controlled or operated by Medal NV. Consequently, Medal NV assumes no responsibility for the content, availability, accuracy, security or privacy practices of any third-party website. The inclusion of any external link does not imply any endorsement, recommendation or approval by Medal NV of the linked website, its products or services. Users access third-party websites entirely at their own risk and are encouraged to review the applicable terms and privacy policies of those websites.

12. Disclaimer

The information provided on this website is intended for general informational purposes only. Although Medal NV makes every reasonable effort to ensure that all information is accurate and up to date, no representation or warranty, whether express or implied, is given regarding the completeness, accuracy, reliability or suitability of the information published.

Without limitation:

product specifications may change without prior notice;
product dimensions are subject to normal manufacturing tolerances;
colours and finishes displayed digitally may differ from the actual product;
lifestyle images may include optional accessories or decorative items that are not part of the product;
product availability may differ by country, distributor or dealer.

Nothing contained on this website shall constitute technical, commercial or legal advice.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Medal NV shall not be liable for any direct, indirect, incidental, consequential or special damages arising from or relating to:

access to or use of this website;
temporary unavailability of the website;
inaccuracies or omissions in website content;
reliance on information published on the website;
interruption of business;
loss of profits, revenue, goodwill or data;
malware, viruses or other harmful software transmitted through third-party services.

Nothing in these Terms & Conditions shall exclude or limit liability where such exclusion is prohibited by applicable law.

14. Privacy & Cookies

Medal NV respects the privacy of all visitors and processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”). Information regarding the collection, processing, storage and protection of personal data is described in our Privacy Policy. Information regarding the use of cookies and similar technologies is available in our Cookie Policy. By continuing to use this website, users acknowledge that they have read these policies.

15. General Terms & Conditions of Sale

These Terms & Conditions govern solely the use of this website. All quotations, order confirmations, commercial transactions, deliveries, invoices and sales agreements concluded with Medal NV are exclusively governed by the applicable General Terms & Conditions of Sale. In the event of any conflict between these Website Terms & Conditions and the General Terms & Conditions of Sale, the latter shall prevail with respect to commercial transactions. The latest version of the General Terms & Conditions of Sale is available upon request or may be downloaded from the appropriate section of this website. Medal – Algemene voorwaarden NL-FR-ENG 2026 (1).pdf

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Belgium. Any dispute arising out of or relating to the use of this website shall fall under the exclusive jurisdiction of the competent courts of Mechelen, Belgium, unless mandatory legal provisions provide otherwise.

17. Force Majeure

Medal NV shall not be held liable for any delay, interruption or failure to perform any obligation resulting from circumstances beyond its reasonable control.

Such circumstances include, without limitation:

natural disasters;
fire or flood;
pandemics or epidemics;
strikes or labour disputes;
governmental actions;
war, terrorism or civil unrest;
power failures;
interruptions of communication networks;
cyber-attacks;
failures of third-party service providers.

During any event of force majeure, Medal NV shall be entitled to suspend the operation of the website or any related services without liability.

18. Severability

Should any provision of these Terms & Conditions be found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms. The remaining provisions shall remain valid, enforceable and continue in full force and effect.

19. Changes to these Terms

Medal NV reserves the right to amend, modify or update these Terms & Conditions at any time without prior notice. The most recent version will always be published on this website together with the corresponding revision date. Continued use of the website following the publication of revised Terms constitutes acceptance of those revisions.

20. Contact Information